Kerberus | Terms of Use

These Terms of Use (these “Terms”), together with any other agreements or terms incorporated by reference, including our Privacy Policy and any additional policies or guidelines posted on our website, govern your (“User” or “you”) access to and use of Sentinel3 Pro, a proprietary Chrome extension owned and operated by Kerberus Cyber Security, Inc. (“Kerberus,” “we,” “us,” or “our”), and all related services, features, content, applications and products we may offer (collectively, the “Service”). By installing, accessing, or using Sentinel3 Pro (the “Extension”), you acknowledge that you have read and understood these Terms and agree to be legally bound by them. If you do not agree to these Terms, you must immediately cease accessing or using the Extension and Service.

The Services

When you download and install the Extension, subject to your continued compliance with the terms hereof, Kerberus grants you a limited, non-exclusive, non-transferable, revocable license to use the Extension for your personal, non-commercial purposes.

The Extension means Kerberus’ browser extension software that provides protection services for cryptocurrency transactions, including the Sentinel3 protection feature and any updates or modifications thereto. The Extension’s default setting is to enable full Sentinel3 protection. When you use the full Sentinel3 protection, you will incur a service fee of zero-point-eight percent (0.8%) on swap transactions routed through the Uniswap or PancakeSwap routers, or the Jupiter aggregator, and any other fees that may be determined by Kerberus from time to time (collectively, the “Fees”). Kerberus will notify you in writing of any changes to the Fees prior to such changes taking effect.

The Services consist of cybersecurity protection features designed to protect your crypto assets from malicious actors, including but not limited to the Extension and related products and services offered by Kerberus. The various products, features, and capabilities of the Extension are more fully described at https://kerberus.com/extension.

Kerberus reserves the right, in its sole discretion, to add, modify, or discontinue any products, services, features, or Fees at any time upon written notice to you. Your continued use of Kerberus’ offerings following any such changes constitutes your acceptance of the revised terms.

Kerberus may, from time to time and with or without notice to you, delegate, subcontract, assign, or in any way use third parties (affiliated to Kerberus or otherwise) for the provision of the Services in part or in full, including but not limited to collecting our Fees. Kerberus remains responsible for the performance of any delegated Services.

Specifically, we may, from time to time and in our sole discretion, use third parties (affiliated or otherwise) as paying agents, collecting fees on our behalf, in which case, your relationship remains with Kerberus, and any amounts received by our designated paying agent shall be deemed as received by Kerberus.

Coverage

“Coverage” means financial protection of up to $30,000, payable in USDC at the market price at the time of the incident, provided by our third-party partner, Fairside, for eligible losses, subject to these Terms and to any additional terms determined by Fairside on their website, available at www.fairside.io.

Eligibility Requirements

To qualify for Coverage through our third-party partner Fairside, you must meet all of the following criteria:

You must have lost assets after approving a transaction or signature on your wallet triggered by a Web3 Site;
The loss must have occurred while using the Sentinel3 Pro version of the Extension - You must have observed Sentinel3 Pro scanning before approving the transaction or signature;
The Extension must not have displayed any gray, yellow, or red popup alerts regarding the transaction or signature;
No other transactions or signatures on the same Web3 Site triggered any Sentinel3 Pro alerts;
None of the Exclusions set forth below apply;
You must fulfill all other eligibility criteria specified in these Terms.

For purposes of these Terms:

“Claim” means a request for compensation under the Coverage terms outlined herein.
“Web3 Site” refers to websites and/or applications that interact with blockchain technologies.

Exclusions

For the avoidance of doubt, Coverage does not apply to losses resulting from:

Compromised seed phrases or private keys, including through malware infections, phishing attacks, or unauthorized sharing of seed phrases;
Project founders abandoning the project, pulling liquidity, or engaging in “rug pulls”;
Exploits or vulnerabilities in smart contracts, whether known or unknown at the time;
Honeypots, fraudulent tokens, or tokens that do not function as represented;
Transactions initiated through deployed smart contracts or Gnosis Safe wallets, rather than directly from your wallet;
Proceeding with transactions after receiving Sentinel3 Pro security alerts;
System malfunctions arising from: (i) disabling the Extension; (ii) conflicting browser extensions; (iii) using devices without the Extension installed;
User error in sending funds to incorrect addresses;
Market-driven token price decreases unrelated to scams or malicious activities;
Any other circumstances as may be determined by Kerberus and/or Fairside in their sole discretion, with notice provided (i) by notifying users via any of our public channels, including, without limitation, Telegram, Discord, X/Twitter, or on our website kerberus.com, (ii) by updating these terms; or (iii) by Fairside by updating their Terms of Service, available at www.fairside.io.

Coverage is additionally excluded for losses incurred: (i) prior to Extension installation or activation; on blockchain networks not officially supported by the Extension; (ii) while using the free version of the Extension; (iii) when “Enable Sentinel3 Protection” is disabled in Extension settings.

In addition, we also reserve the right to reject Coverage Claims if:

There is lack of evidence showing the Extension was actively used (e.g., no user activity from the wallet on our servers);
There is evidence of frequent visits by the User to scam sites or otherwise abnormal user behavior;
There is evidence of attempts to tamper with or disable the Extension;
There is an inability to provide evidence of asset loss (e.g., missing Etherscan links);
Evidence that losses were not due to third-party scammers (e.g., intentionally setting up a scam); or
Evidence that losses were caused by authorized internal parties (e.g., someone with access to your PC stole your funds).

Claim Process

To file a Claim, Users are required to take the following steps:

Visit our Discord server, available at https://discord.com/kerberus, and open a ticket in the #create-ticket channel.
Submit transaction details, including but not limited to: transaction hash and blockchain network, affected wallet addresses, screenshots of the transaction, any relevant links or documentation, and a detailed written description of the incident.

We will assess your Claim by: (i) verifying eligibility criteria outlined in Section 2; (ii) reviewing Sentinel3 Pro logs on our servers; (iii) confirming no alerts were triggered for the transaction; and (iv) validating transaction timestamps against the coverage period.

At our sole discretion, we may require: (i) video call verification; (ii) Know Your Customer (KYC) documentation; and (iii) additional supporting evidence to further validate your Claim.

We reserve the right to deny any Claim that does not meet our eligibility criteria or raises security concerns. All claim decisions are final and binding.

If approved, you will receive compensation equal to 100% of the lost asset value, up to $30,000 in USDC. If, for any reason, your Claim does not meet the criteria, we will provide a detailed explanation outlining the reasons for rejection. We aim to respond to all Claims within 24-48 hours. Complex cases may require additional time for resolution.

User Responsibilities

By using the Extension, you agree to:

Keep your wallet’s seed phrases and private keys secure and never share them with anyone;
Operate only within blockchain networks supported by the Extension;
Ensure the Extension is enabled and functioning correctly in your browser;
Follow and act on any warnings or alerts received through the Extension, to prevent potential losses;
Provide accurate and complete information when filing any Claims (if any);
Install the Extension on supported Chromium-based browsers (Chrome, Brave, Edge, etc.) on PC, Mac, or Linux devices and regularly update the Extension to the latest version to benefit from ongoing security enhancements.

You may only use the Extension on a device that you own and control, and as permitted by the applicable terms and conditions of any applicable application store (e.g., Google Chrome Web Store).

Your use of the Services must at all times be in full compliance with all laws and regulations applicable to you.

By using the Services, you acknowledge that the Extension and the Services are aimed at protecting your crypto assets from malicious actors, and do not provide any financial or other protections beyond that. Using, holding and transacting in crypto assets carry significant risks other than those addressed by the Services; and by using the Service you acknowledge that (i) you understand and can assume such risks, and (ii) that such risks are not addressed or mitigated by Kerberus, the Extension or the Services in any way.

LIMITATION OF LIABILITY

IN NO EVENT WILL KERBERUS BE LIABLE FOR (I) ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES OR (II) LOSS OF PROFITS OR REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF USE, LOSS OF GOODWILL OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, IN EACH CASE ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, WARRANTY, TORT INCLUDING NEGLIGENCE, OR OTHERWISE) AND EVEN IF KERBERUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE COVERAGE AS SET FORTH HEREUNDER, IN NO EVENT WILL KERBERUS’ TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR TO THE EXTENSION OR SERVICES EXCEED THE LESSER OF (A) THE AMOUNTS PAID BY YOU TO KERBERUS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.00. THESE LIMITATIONS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Term and Termination

You may stop using the Services at any time by removing the Extension from your browser. We reserve the right to suspend or terminate your access to the Extension immediately and without prior notice, at our sole discretion, for any conduct that we determine: (i) violates these Terms or any applicable law or regulation, (ii) is harmful to other users, our business interests, or our operations, or (iii) for any other reason as we deem appropriate. Upon removal of the Extension from your browser, your data will be removed from the Service. However, we may retain your personal information after termination as required for legal compliance, auditing, or other legitimate business purposes, in accordance with applicable laws and our Privacy Policy. Notwithstanding termination, any provisions of these Terms that by their nature or express terms should survive, including but not limited to provisions relating to intellectual property, disclaimers, indemnification, limitation of liability, and governing law, shall survive.

Intellectual Property

All intellectual property rights, title and interest in and to the Services, the Extension, and any related materials, including but not limited to software, source code, algorithms, designs, documentation, and trademarks (including without limitation ‘Sentinel3 Pro’ and ‘Kerberus’) (collectively, the “Marks”), are owned exclusively by Kerberus and its licensors. The Terms grant You only a limited right to use the Services and Extension as expressly set forth herein, and Kerberus reserves all other rights. Nothing in these Terms transfers any ownership rights or grants any license or other rights to Kerberus’ intellectual property, except as explicitly stated. You shall not: (i) copy, modify, adapt, translate, create derivative works from, distribute, sublicense, reverse engineer, decompile or disassemble any portion of the Extension or Services; (ii) access or use the Extension’s source code; or (iii) use any Marks without Kerberus’ prior written consent. Any unauthorized use of Kerberus’ intellectual property is strictly prohibited and may result in immediate termination of these Terms. To the extent You provide any feedback, comments, suggestions, ideas or recommendations regarding the Services or Extension (“Feedback”), You hereby grant Kerberus a perpetual, irrevocable, worldwide, royalty-free, fully paid-up right and license to use, modify, create derivative works from, distribute and otherwise exploit such Feedback for any purpose, without any obligation or compensation to You.

Confidentiality

Kerberus and the user agree to maintain the confidentiality of all non-public information exchanged between them in connection with the Services (“Confidential Information”), including but not limited to business operations, trade secrets, financial information, transaction details, security protocols, system vulnerabilities, cybersecurity assessments, and any other information identified as confidential or reasonably understood to be confidential given its nature and context. The receiving party agrees to use Confidential Information solely for fulfilling obligations under these Terms, not to disclose it to third parties without the disclosing party’s prior written consent except as required by law or regulation (with prompt notice to the disclosing party where legally permissible), or to professional advisors or agents bound by confidentiality obligations no less stringent than those set forth herein. Confidentiality obligations do not apply to information that the receiving party can demonstrate through documented evidence: (i) is or becomes publicly available through no breach of these Terms, (ii) was already lawfully in the receiving party’s possession without confidentiality obligations, (iii) is disclosed by a third party with lawful authority and no restriction, or (iv) is independently developed without access to or use of the Confidential Information. Upon termination of these Terms or request, the receiving party must promptly return or destroy all Confidential Information and certify such action in writing, except as required by law or retained in automated backup systems. These confidentiality obligations survive termination of these Terms for a period of five years or as required by applicable law, whichever is longer.

Governing Law; Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the Service shall be resolved through a mandatory two-step dispute resolution process:

Mediation. The parties agree to first attempt to resolve any dispute through confidential mediation administered by an agreed mediator within sixty (60) days of a written notice of dispute. The costs of mediation shall be shared equally between the parties.
Arbitration. If mediation is unsuccessful after sixty (60) days, any unresolved dispute shall be finally resolved through binding arbitration administered by the American Arbitration Association pursuant to its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Delaware, USA. The arbitrator shall have experience in cybersecurity and technology matters. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The prevailing party shall be entitled to recover its reasonable attorneys’ fees and costs.

THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL, AND SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS LOCATED WITHIN DELAWARE, USA.

DISCLAIMER

THE EXTENSION AND ALL RELATED SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY RESULTS OR OUTCOMES FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (C) THE QUALITY OF THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (D) ANY ERRORS OR DEFECTS IN THE SERVICE WILL BE CORRECTED.

Indemnification

You agree to indemnify, defend, and hold harmless Kerberus, its affiliates, officers, directors, employees, contractors, licensors, suppliers, successors, assigns and agents from and against any and all claims, actions, demands, liabilities, damages, losses, costs and expenses (including, without limitation, reasonable attorneys’ fees and legal costs) arising out of or in any way connected with: (i) your access to or use of the Extension; (ii) your violation of these Terms or any applicable laws, rules or regulations; (iii) your violation of any rights of another party; or (iv) any content or materials you submit, post, or transmit through the Extension.

Miscellaneous

If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. No waiver by us of a breach of any of the provisions of these Terms shall be construed as a waiver of any preceding or succeeding breach of any of the provisions of these Terms. These Terms contain the entire agreement between Kerberus and You relating to your use of the Services and supersede any and all prior agreements between Kerberus and You in relation to the same. You confirm that, in agreeing to accept these Terms, You have not relied on any representation except as has expressly been made by Kerberus in these Terms. You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without Kerberus’ prior written consent. Any attempted assignment, transfer, delegation, or sublicense contrary to this section will be null and void. Kerberus may freely assign, transfer, delegate, or sublicense its rights and obligations under these Terms without restriction or your consent. There are no third-party beneficiaries to these Terms. These Terms may be amended or modified by Kerberus from time to time in its sole discretion. Any changes will be posted on the Kerberus website with an updated “Last Updated” date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms. If you do not agree with any modifications, you must immediately stop using the Services. Notices under these Terms shall be provided in writing to the email addresses specified herein. Force majeure events that prevent performance shall excuse the affected party’s obligations for the duration of such events.

If you have any questions about these Terms, please contact us at support@kerberus.com.